Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 you will discuss what the

you will discuss what the budget is and what to do with it

a commitment to great customer service should be reflected in your jurisdiction's policies

Lori Luther

Providing guidance in this arena is a great way for a manager to foster trust with their elected body while ensuring their messaging is aligned with that of their local government

enter the desired number of participants into the "Quantity" selector above and click "Add to Cart"

Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 you will discuss what theWhile we've come to expect a high standard of customer service from the private sector, in the public sector the stakes are even higher a single negative interaction can tarnish a citizen's view of their local government as a whole. As such, a commitment to great customer service should be reflected in your jurisdiction's policies, procedures, and hiring practices. In this webinar, you'll join a panel of ICMA members as they explore some of the